IVR System Software
IVR7 >

Interactive Voice Response (IVR) applications include all tasks requiring automated call handling. You can build any of the following with IVR7 software:

Touch-tone controlled voice menu systemsPaging and dial-out notifications
Simple & advanced voice mailAutomatic dialers
Call centersAuto attendants
Over-the-phone order handlingSmart Caller ID based call routing
Accepting credit cards over the phone Price and Stock Enquiries
Automated paymentsMarket Research
Phone BankingAlerts & Reminders
Card ActivationTechnical support and helpdesk systems
Fax on DemandMulti-line IVR systems
Message DeliveryCall recording and call monitoring
Status reportingand many more ...

  • Supports up to 99 telephone lines
  • Dynamically configures or changes IVR scripts for each telephone line
  • Complete online or telephone remote control
  • DTMF tone generation and recognition gives ability to enter numbers
  • Full Caller ID compliance
  • Telephone line emulator included for off-line testing of your IVR scripts
  • Unlimited voice mail boxes featuring call transfer, remote access, email notification and forwarding
  • Call transfer to other phone numbers or extensions (requires a PBX or activation of your phone company feature)
  • 3-way calling, optionally playing back or saying any information, allowing the recipient to accept or decline the call (subject to your phone company features)
  • Music-on-hold
  • Can execute other programs, transferring data to and from an external application
  • Full logging of all call details and all selections made during the call
  • Extensive reporting capabilities with custom reports and analysis
  • IVR script templates for many of the typical IVR tasks
  • Send & Receive fax
  • And ...