IVR System Software
IVR7 application software enables the connection of telephone systems with computers by enabling telephones and personal computers to work in sync. Low cost 2-line and 4-line voice telephony boards and easy to use visual IVR script designers make it possible for even smaller businesses to deploy customized voice answering systems tailored to their exact needs. This technology can be used create various applications, such as: Interactive Voice Response (IVR) Voice Mail Systems Call Center Applications Automatic Ordering Systems Call Routing and Caller ID Auto Attendants Message Delivery & Reading Support Hotlines Price/Stock Enquiries Fax on Demand Information Lines Voice Menus Custom Telephone Answering Outbound Telephone Surveys Over-the-Telephone Data Entry Dial-in Home Automation Dial-out Home Alarms Auto Dialers
In telephony, interactive voice response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Generally the system plays pre-recorded voice prompts to which the person presses a number on a telephone keypad to select the option chosen, or speaks simple answers such as yes, no, or numbers in answer to the voice prompts.